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About Micro Epsilon |
Who We Are
Micro Epsilon produces high-value specialty color and white masterbatches, anti-block additives, anti-oxidant additives, anti-static additives, slip additives, UV stabilisers, infrared filters and polymer processing aids for the plastics converting industries in the European, Arabian Gulf (GCC), Middle Eastern, North, Central and South American, as well as the African markets.
We serve producers in a wide range of industries, such as agriculture plastics, building and construction, cables and pipes, catering disposable plastics, cosmetics and toiletries packaging, electronics component packaging, food and beverage packaging, home appliances, hygiene converting and packaging, industrial flexible packaging, oil packaging, plastic furniture, paint packaging, para-medical, petrochemical and chemical packaging, plastic housewares, retail packaging, road works, soap and detergent packaging, toys, waste management, and water storage.
Established in 2003, Micro Epsilon is a member of INDEVCO Flexible Packaging, a division of the multinational INDEVCO Group.
Corporate Values
- We get results through accountability and a positive "can-do attitude"
- We are precise and thrive on customer satisfaction
- We communicate openly and value conflicting point of views
- We support each other and welcome feedback to win as a team
- We reward, recognize and celebrate achievements
Corporate Vision
To be the favorite compounding supplier providing added value solutions through continuous technical development and support in all the markets we serve.
Services
We attribute our success and continued customer satisfaction to:
- Laboratory testing facilities
- Technical support
- Product development
Quality Policy
At Micro Epsilon, we develop, produce and deliver quality and innovative masterbatches and additives consistent with our customers’ requirements. We are ISO 9001: 2008 certified.
Our management is strongly involved and committed to providing direction and implementing our quality policy through clearly defined management and quality objectives.
We understand our customers’ requirements and strive to meet and exceed these requirements, error-free, on-time, every-time. We achieve that by actively listening and effectively communicating with our customers, verifying their satisfaction, anticipating their future requirements and ensuring their long-term success.
We drive continuous improvement and innovation based on the synergy of professional teams, efficient business processes and customer feedback. We develop our employee competencies, empowerment and partnering through targeted development programs.
Micro Epsilon holds each and every employee accountable for fully satisfying our customers’ expectations with best-in-class masterbatches and additives. We raise quality awareness among all staff by advocating the critical role of quality: ONLY the service that provides on-going customer satisfaction will guarantee the continuing success of the company.
We maintain and continuously improve our Quality Management System to effectively manage our business operations. This is accomplished by establishing, communicating and regularly reviewing our quality objectives, aimed at providing preventive measures to eliminate defects and minimize costs.
This quality policy is fully understood by all at Micro Epsilon and is reviewed, as required, for continuing stability.
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